Frequently Asked Questions
How long does account verification take?
Account verification typically takes within 24 hours after submission of complete PRC and information.
You will receive an email once your account is approved.
Are the products clinically tested?
Adization products undergo clinical evaluation and quality control in accordance with international manufacturing and safety standards.
Additional product documentation is available upon request.
Do you provide product training or usage guidelines?
Yes. Selected products include:
- Treatment protocols
- Usage guidelines
- Professional training or demonstrations
Availability depends on the product category. You may contact us for further instructions.
Do you offer bulk or clinic orders?
Yes. Bulk orders and clinic partnerships are available.
For customized pricing or institutional arrangements, please contact our sales team.
How are orders delivered?
Orders are delivered through:
- In-person delivery by our sales team, or
- Lalamove, depending on location and urgency
We may also offer third-party couriers such as J&T for selected areas.Delivery method will be coordinated after order confirmation.
Who can I contact for support?
For order concerns, product inquiries, or professional support, please contact:
John Doroin
📧 johndoroin.8.adz@gmail.com
📞 +63 917 193 5861
Dimple Factoranan
📧dimplefactoranan.adz@gmail.com
📞 +63 917 512 5896